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"Thanks for your PDF 2 Cents booklet on the
princess wrap top. It is always nice to get a surprise in your mailbox!
It was thoughtful of you to send it even though I couldn't purchase the pattern
at the time. I did purchase the pattern from Christine's website and your
booklet will really be a help! Thank you for letting me know my order has
been sent, and so much sooner than I expected. "
Chris in FL
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"Thanks so much for your serious backing of
your product. In this day and age of Wally World having the lock on
everything, it is good to be affiliated with a true "mom and pop" endeavor that
backs up everything with good customer service and support."
Dianne in IN
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"You can hold the order for me and send when you get everything. Thank you
so much!! I appreciate your personal attention. It is wonderful!!!"
Joyce in TX
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"I have watched your DVD many many times and I learn something each time.
I have sewn for years and I am earnestly trying to develop a creative side.
Having completed five quilts this year and have burnt myself out on quilts!
When I saw your amazing creations, I knew that was something I wanted to try.
You are wonderful to watch and listen to. My hat goes off to you!"
Dee in IL
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"First, I want to thank you for all the
help you gave at the Sewing Expo in Mi. I really thought you were too good to
believe because of all the personal time you gave us. Secondly, your DVD - the
Ultimate Edition is EXCELLENT. So many ideas and the instructions are so clear,
I understood them (lol). Compulsively, I bought much more than I would use (at
the show that day). When I returned to your booth and asked to return some, you
gave me no hassle and cheerfully took back some of the items. I really did
appreciate that. I am a customer of yours for life. Thank you, Thank you,
Thank you."
Audrey in MI
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" First I want to thank you for the prompt receipt
of my order. I plan to order more very soon. The only other place
I've found this kind of service is Nordstrom's!! ... Many thanks again and
I almost feel like I have a new best friend. "
Lorene in TX
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"Londa - I got the "Londa's 2 Cents Worth" and the
"Worthy" pattern, and they look outstanding. Thanks so much. I
forgot to mention yesterday that I was so very impressed by the speed with which
my order arrived. Thanks for everything."
Anne in IA
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"Londa's clear and concise directions are
terrific to follow. My latest attempt was sewing a "store bought" look
knit tee shirt for my daughter. Under Londa's prompting on how to apply
the elastic technique to the neckline, my nervousness turned into cries of
victory. It turned out wonderful - and on my first time!! Thanks a
million."
Anita in CA
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"Londa is the greatest. I have been
completely happy with her merchandise and her service. She even went to
her local Knit Shop to purchase a matching item for me, that she did not carry
at the time. I call that going the extra mile. She is most helpful
about helping you with embellishment ideas for a sweatshirt jacket, or giving
very practical information about sewing in general. You can call or email,
she is always most gracious and helpful. Along with two friends, I
attended her class "Creative Sweatshirt Jackets - Londa's Way" at the AQS Quilt
Show in Nashville. This class was most interesting and helpful. We
were even more excited about sewing. Londa was in the classroom before the
appointed time, passing some of her sweatshirt jackets around, for us to see and
inspect. The class also went past the scheduled time for those who could
remain. She gives of her time very generously. Her experience and
knowledge of designing is most helpful in making sweatshirt jackets.
I highly recommend her class if you have the opportunity. "
Frances in TN
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My order arrived today (in only 3 days!) and I
couldn't be happier! The fabric is of the HIGHEST quality and is simply
DIVINE! I just can't wait to start creating with it. I was also
thrilled to finally find a source for Vilene at a reasonable price.
Speaking of price, you have the BEST shipping prices around! Thanks so
much! I will be back!
Heidi in CA
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"Well for starters, Londa is great at
communication, with superb customer service and fast delivery of all merchandise
across different websites. She seems to always have all the latest notions
and gadgets at reasonable prices. Her fabric is outstanding and I have
only watched the first CD on her Creative Sweatshirt Jackets briefly - I can't
wait to have the time to review her newest DVD on what she does with
sweatshirts. Every time I access Londa's site, I find more items that
tickle my fancy - I can't control myself."
Lillian from CA
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"Thanks so much, I am really impressed with your
speedy service! I also like
the fact that you let me know what the status was on my order. I received it
a few days ago."
"I will definitely order from you again,"
Mary Gillette
I received the package today! Thank you. I felt like I was
opening a Christmas present since the box contained a wonderful assortment
of sewing notions, patterns and fabric. My order is now complete since
I received the Folkwear pattern last week. Also, I am fine with the thread
situation - I appreciate your generous gift.
You're so right about the rayon blend knit. What a gorgeous
basic in a versatile weight. The fabric will be the core material for my
new "Sewing With a Plan" wardrobe. I intend to give my classic style
a trendier look. I am still designing the wardrobe so I can't reveal too many
details. As you know, planning is the hardest part of any project.
Thanks again for your extra-mile service, wonderful merchandise
and special care you gave my order. I now know first-hand why your customers
love you.
Best regards,
Dee
I hate making something out of a fabulous fabric, and then
finding that the pattern did not look the way it should. I have found Londa's 2
cents worth makes all the difference, so that that is the only pattern section I
check. With her 2 cents worth, I can make several versions of each pattern and
love them all.
Astrid in Illinois
"Believe me, having such wonderful patterns from such an outstanding vendor is
well worth the wait. I am delighted, as always, by the things you have for
sale in your online store AND by the personal touch you put into every
transaction. You set a new standard for others to aspire to!!
Kara in Honolulu
From the usual to the unusual, Londa's web-site has excellent fashion fabric for the custom clothier. I have ordered and I am very pleased with what I have received. Since I don't have any fashion fabric stores in my area I need Londa's web-site for swatches and fabulous fabrics. Shop on-line and you to will be surprised!!!!!"
Sincerely,
Anne DeLuca-Batzner
The Fashion Statement, LLC
Plymouth, WI
member PACC
"You may be new to shopping online for fabrics. If so, please rest assured that you have come to the right site!
The obstacles typically faced by those of us who shop online are easily overcome at Londa's. The fabric selection is varied and beautiful to look at. And best of all, when your swatches or order arrive, you will feel immediately that they are high quality, luxurious materials worthy of your precious sewing time. My experience has been that Londa and her staff are truly nice people who know their products well and who share tips and suggestions freely. The descriptions and care instructions for each fabric are complete. And the suggestions for coordinating fabrics are an absolute blessing for the online shopper. When my orders arrive I can be perfectly sure that the thread, interfacings, linings, or whatever else I requested have been chosen carefully and thoughtfully. Plus Londa has included the care reminders and other suggestions with my order. All I have to do is sew and enjoy! So shop with confidence. I know that you will not be disappointed!"
Andrea Mitchell
Texas, USA
"Londa, First I thank you for returning my e-mail question with a telephone call. Second, you are to be thanked for the warm, friendly and professional
customer service that you provide. That is tied to your telephone call referenced above and the time you personally took to send an e-mail response regarding an inquiry about fabric that I wanted to purchase and the feasibility of its matching or working well with a pattern that I selected, which too
should be noted that you took the time to look at on the internet and provide a recommendation. I've only found one other on-line fabric retailer that provides personal service like yours and, none where the
fabric and proposed pattern was discussed! It was refreshing to do business with you even though through mutual agreement, which caused a loss in fabric sales, I did not at that time place an order.
I look forward to your company being around for a long time and will spread the news about your good service to people that I'm in contact with via internet in the world of sewers."
Thank you,
Wanda
Columbus, OH
Dear Londa,
"I just wanted to say how grateful I have been to
know that I can count on someone when I get into sewing difficulties, someone,
who does not just sell fabric, but knows the inns and outs of interfacings and
patterns, the notions, the little notes you enclosed with my last fabric -
"think stenciling", the way you have encouraged me to try fabrics, that I might
otherwise have dismissed as being to difficult. It is not that often that,
as a seamstress, I have found on the web, someone, who not only loves fabric,
but knows how to display it to its best advantage, the little hints, "Londa's
Two Cents Worth" were worth their weight in gold.
I Look forward to doing more business with your
new site." Regards
Fran
Tacoma, WA
"Londa, this is my new favorite web-site!!! Your information, fabrics and new
products are fascinating! I love the look of your web-site. I
"found" you on the shop hop. I ordered some fabric at terrific prices and
was pleasantly surprised at the freebies and personal note included in my
order...Way to go, girl! I forwarded your breast cancer stamp information
to my guild members, and copied the "Harvest" banner page to use with my youth
group."Thanks - :-) Judy in Paradise
"I just wanted to thank you for the wonderful
newsletters and ideas. I have learned so much from your web site &
newsletters and look forward to receiving them each week. Thanks for
taking the time to put everything together. I read every sewing website
and sewing magazine I can get my hands on. Sewing is my idea as pure
enjoyment. Thanks again."
Maggie
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