Shipping & Refunds
Shipping is made via USPS Priority Mail whenever possible according to the following pricing matrix, which has generally covered shipping expenses. The majority of my orders can ship USPS Priority Flat Rate Envelope - and I charge exactly what it costs me: $7.75. Please understand, I am a small, 1-person operation, Not Amazon who gets drastically shipping special charges, and you do not pay a 'membership' per year to cover shipping expense.
If actual shipping charges are significantly over the amount paid, I will contact you with a 'product link' for funding the additional shipping which must be paid before I can ship your order. For example: Sew Fit Cutting Mats. Accordingly, if shipping paid is significantly over the actual shipping expense, I refund the difference or include a notion of equal or greater value that complements your ordered products. However, this is usually necessary on only large, bulky items*
Orders over $199.99 are shipped FREE to domestic USA main continent destinations. This includes the Sparrow 20 Sewing Machine. For Hawaii, Canada, and any other countries, actual shipping will need to be paid before I can ship.
Foreign delivery orders are charged in US Funds at $18.95 Canada, and $22.95 + 1.00 Handling Charge International, and adjusted as above. If shipping via USPS International mail is secure to your country, and my system doesn't allow your order, it means that I haven't included your country as one to which I ship. Please notify me and I will make appropriate changes if I can confirm that secure shipping is possible to your country.
Domestic USA Delivery
up to $28.00 - $7.75
$28.00 - $50.00 - $9.45
$50.00 - $75.00 - $11.75
$75.00 - $100.00 - $13.25
$100.00 - $126.00 - $17.25
$126.00 - $150.00 - $19.25
$150.00 - $175.00 - $21.50
$175.00 - $200.00 - $23.25
$200.99 and over - generally FREE with an exception for large, bulky items*
RETURN & EXCHANGE POLICY
I accept returns, exchanges, and cancellations under these conditions:
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation of an order placed within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Patterns and Books
Custom or personalized orders including alterations made to garments per your request.
Sweatshirt Jacket Samples - as found in the A Londa Original Dept.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Refunds are made via my business check made to you less my cost of shipping and any payment processing fees.
Questions about your order?
Please contact me if you have any problems with your order. Call me at 217-369-4687
To continue to offer you the very lowest pricing possible.....
In the event I do not find out that I cannot fill an order until AFTER the day has 'settled' - or, obviously, after you have received your order and desire to return it with approval, that means I already have paid the money for your order to be processed and would have to pay an even higher processing fee in order to refund through the card upon which it was charged.
Therefore, for authorized returns according to the policies stated above, I refund in the form of a business check, letting you know the number of the check I have written and mailed. Thanks for understanding. It is only with this policy that I can offer the monetary savings on many items at my website and hold my shipping costs as low as possible.