Shipping & Refunds
As labeled, Londa Original and America Proud Garments ship FREE to USA destinations!
SHIPPING POLICY
Shipping is made via USPS Priority Mail whenever possible according to the following price found below, which has generally covered shipping expenses. The majority of pattern/book/notions orders can ship USPS Priority Flat Rate Envelope - and I charge exactly what it costs me: $9.95 as of 10-3-23. Please understand, I am a small, 1-person operation, NOT Amazon who gets drastically shipping special charges, and you do not pay a 'membership' per year to cover shipping expense.
If actual shipping charges are significantly over the amount paid, I will contact you with a 'product link' for funding the additional shipping which must be paid before I can ship your order. Accordingly, if shipping paid is significantly over the actual shipping expense, I refund the difference or include a notion of equal or greater value that complements your ordered products. However, this is usually necessary on only large, bulky items*
Orders over $250.00 are shipped FREE to domestic USA main continent destinations.
For Hawaii, Canada, and any other countries, actual shipping will need to be paid before I can ship.
Foreign delivery orders are charged in US Funds at $23.50 Canada, and $29.75 International, and adjusted as above. If shipping via USPS International mail is secure to your country, and my system doesn't allow your order, it means that I haven't included your country as one to which I ship. Please notify me and I will make appropriate changes if I can confirm that secure shipping is possible to your country. I reserve the right to cancel and refund your order if I don't feel shipping to your country is safe.
Domestic Mainland USA Delivery
up to $28.00 - $9.95
$28.01 - $50.00 - $11.95
$50.01 - $75.00 - $13.50
$75.01 - $100.00 - $14.95
$100.01 - $126.00 - $18.50
$126.01 - $150.00 - $20.95
$150.01 - $175.00 - $22.50
$175.01 - $250.00 - $27.95
$250.01 and over - generally FREE with an exception for large, bulky items*
Return & Exchange Policy
Order Cancellations:
Requests for order cancellation must be submitted within 24 hours of the original purchase time.
Returns, Exchanges, and Cancellations:
I accept returns, exchanges, and cancellations under the following conditions and according to the policies outlined below:
To initiate a return for a refund, or an exchange for store credit (applicable to Londa Original or America Proud garments), please contact us at londasews@gmail.com within 3 days of delivery.
Returned items must be shipped back within 7 days of delivery. Items must be returned in their original, unworn, undamaged, and unused condition, with all original tags attached and included in the original packaging.
* A restocking fee of $10 will be applied to each returned item.
* My satisfaction guarantee applies only to products delivered within the USA.
**Non-Returnable Items:**
Due to the nature of these items, and unless they arrive damaged or defective, I cannot accept returns for the following:
* Items purchased at a Sale Price
* PDF products
* Patterns and Books
* Custom or personalized orders, including garments altered at your request.
* Londa Originals/America Proud Garments: These items are not eligible for monetary refunds. Store credit will be issued in the form of a digital gift card, redeemable only for products available on londas-sewing.com. We strongly recommend comparing the finished garment measurements provided in the product description to those of a similar garment you own to ensure proper fit.
Conditions of Returns:
Buyers are responsible for return shipping costs. If the returned item is not in its original condition, the buyer will be responsible for any resulting loss in value.
Refunds will be issued via business check, less my original shipping costs and any applicable payment processing fees. I do not process refunds directly to credit cards or PayPal accounts.
Questions Regarding Your Order:
Should you encounter any issues with your order, please do not hesitate to contact Londa. You can reach her by phone at 217-369-4687.
Pricing Considerations:
To maintain our commitment to offering the lowest possible pricing, please be advised that if I am unable to fulfill an order *after* the day's transactions have been processed (or, in the case of an approved return after you have received your order), I have already incurred costs for processing your initial payment. Refunding directly to the original payment method would result in additional processing fees.